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Internet/Information Kiosk
Technology is changing the way we live our lives, communicate and do business.  75% of the U.S. population over the age of 13 has used the Internet at least once in the last month. And 60% of that group uses the Internet daily.  The daily Internet user has over 2 email addresses.  As peoples understanding of the technology increases, so will there use!
Now you can provide this profit generating service to your customers by offering Internet/Information Kiosk Systems.  Internet Kiosk are developed as "Pay for Usage" systems.  Information Kiosk help to reduce your overhead, while increasing your profits.

Product / Service Information

There is no better way to tout your products and services than to let customers "play with the technology." Today's astute, Hollywood-crash-bang, expectation-filled consumer needs a certain level of excitement as a call to action. The dynamic content delivery available through kiosk technology can deliver informational experiences on the mark.

 

International shoe and sporting goods apparel giant Adidas made the decision to bring a higher level of interaction between customer and its physical product line by implementing a kiosk program. In the store, over 32 different screens controlled by a kiosk convey custom content about the featured product. This informational program entices the consumer to learn more about the products in an exciting, interactive way. Once the information is digested, the consumer can make a more informed decision.

 

Loyalty & Incentives

Kiosks are being used to reward customer loyalty while collecting vital data on purchasing habits. The success of loyalty reward cards has inspired a whole new generation of kiosks that conveniently synch with your existing loyalty program. Kiosk technology easily allows your customers to collect points, redeem awards for discounts, savings, and gift products, or to receive special offers.

 

Adelphia Cable and the NHL's Buffalo Sabres have launched an innovative cross-market customer loyalty program. Adelphia customers that hold Sabres season tickets receive points and special offers for events they attend at Midland Marine Arena. Club members use a membership card to record attendance at a network of 8 interactive stadium kiosks. The kiosk network instantly checks a database for member profile. Members receive high-quality coupons that are individually targeted based on the member's database profile. Coupons provide special offers on merchandise in the arena and to communications services from Adelphia Cable. Attendance data is collected by the stadium network, and then synchronized with the master database.

 

Bill Payment

Remember the olds days when Mom used to run downtown to pay the phone and electric bill? The fact is, even with the bulk of us mailing in checks or paying our bills online, a large percentage of the public remains unbanked. However, with kiosk technology now available, your unbanked customers can pay their bill with all the convenience of a self-service terminal.

 

Last year NCR Corporation introduced their Xpress Payment Kiosk that provides a convenient, one-stop alternative for individuals who would otherwise drive from one location to another paying their bills in person.  The kiosk shows customers their bills, accepts various forms of payment, credits their accounts, and prints a receipt.

 

Gaming

Hot on the trail of excitement-seeking customers, casinos, bars, and retail stores around the country have made the decision to give up valuable counter and foot space to gaming kiosks of all varieties. There is almost something "American" about spending recreational time playing with computer-based games. In the public environment however, only the self-enclosed kiosk is able to deliver the gaming experience to customers while saving the hardware from the abusive "banging" and "pounding" so common to playing these types of games.

 

Kiosk interface designer Cybernet Systems recently employed gaming into two kiosks. The kiosks, located at the Atlanta Zoo, allow users the chance to walk in the feet of a 500 lb. Gorilla. A tiny camera tracks the users movements and the kiosk shows a simulation of how other gorillas would react to the user's movements and behavior.

 

Demonstration & Trial

Retailers of all sizes see value in moving higher ticket items. Sometimes the complication with selling in products that cost more is that customers need to have a higher level of involvement before making a purchasing decision. Demo kiosks have proven themselves successful in showing customers the benefits of a product. This result is a level of familiarity with a product, or product line, that can overcome customer reservations that would otherwise hold back a buying action. A customer engaged is a customer comfortable in making the buy.

 

Book retailing mammoth Barnes & Noble has been using a demo kiosk since September 2000. The program, affectionately named Red Dot for the company RedDotNet who produced the kiosk, enables customers to listen to virtually every CD in the store, and browse and listen to samples of virtually all commercially available albums. The RedDotNet merchandising solution is applicable to the demonstration and trial of many kinds of merchandise, including movies, audio books, and video games.

 

Financial Transactions

Today's cashless customer demands access to financial services and transactions with the click of a mouse. But the question that has troubled financial institutions is "how do you bring these same services to customers where they work and live?" For some the answer has come in the form of a self-service kiosk. With the secure environment and accessibility offered by centrally located kiosks, customers are now able to conduct non-cash transactions in numerous locations.

 

Developed using software that was custom designed, the FleetBoston Financial Online Banking & Investing kiosks provide fast access to Fleet's on-line offerings for customers on the go. When approaching this kiosk, a customer can use a magnetic stripe card reader and Pin number to access their account. Once in the system, a customer can bank on-line, research investment and insurance products, and even conduct trades.

 

Self-Check in / Check out

The easiest way for customers to expedite the airport check in process, or to self-initiate the grocery check out process, is with the help of a self-service kiosk. Long waits in line are a thing of the past with more than 12,000 self-service check in/ check out kiosks located around the country. Retailers and even libraries are catching on to this new wave of convenience technology since customers are prone to use them. Plus, self-check in/ check out lanes never call in sick, and they don't collect paychecks every other Friday. They simply sit - always waiting to serve the next customer.

 

Southwest Airlines customers can check in for their flight and receive their boarding pass and Rapid Rewards credit at the Rapid Check-In Kiosk. Customers simply walk up to the kiosk and touch the screen or insert either their Rapid Rewards card or major credit card with their name on it to begin the check-in process. In as little as 30 seconds, a customer can receive their boarding pass and proceed to their departure gate.

 

Human Resources

Retailers and manufacturers around the country are taking advantage of kiosks to automate the hiring process, or to provide key HR services to undesked employees. HR kiosks allow for electronic job applications that can be completed quicker than the time it takes to fill out a paper application. Likewise, kiosks are being centrally placed for access to employment benefits and other employee information. The HR kiosk allows undesked employees (without home or office access to a computer) to gain admittance without having to travel to the human resources department.

 

Coca-Cola has provided several kiosks for its staff in Atlanta, so their employees can access services on the Coca Cola intranet such as emails, lunch menus, stock information, and other important company information.

 

      

E-commerce Enabled

Several years ago e-commerce-enabled kiosks were big business.  Anyone with a great website thought that bringing their web investment into the retail environment would mean big sales.  Well, welcome to the burst of the dot-com bubble.  It was quickly discovered that customers, especially here in the U.S., have easy access to making these "website" purchases at the home or office.  As a result, it was determined that these types of kiosks were not right for all retailers. That's not to say that these types of kiosks don't work, just that customers will only use certain stores where ordering special products through e-commerce has value in the store (on site).

 

Early this year the world's largest convenience retailer, 7-Eleven, Inc., plans to add e-commerce enabled touch screen access to online shopping on its approximately 400 Vcom interactive kiosks located throughout the U.S. By mid-2003 the company plans to have the same service available on nearly 1,000 kiosks.

 

Customer Service

For the impatient customer, customer service kiosks permit an immediate means to interact with and submit needs to your business. If your objective is to empower customers while at the same time discovering operational efficiencies, then consider a custom service kiosk to get the job done. Some of the prevalent uses of customer service kiosks are a tool for accepting input from customers, collecting data that may otherwise be tedious for a live customer service representative to collect, or even a medium for customers to voice their concerns.

 

The Customer Self-Service Kiosk solution has been instrumental in its capability to help retailers increase sales, improve customer service, and make more efficient use of in-store labor.

 

Registry

Gift registry kiosks are by no means a new concept. In fact, for over a decade progressive retailers have found that by automating the registry process, customers are more than willing to register for a multitude of products to ensure they receive the gifts they want. Just within the last three years the self-service gift registry kiosk has reached pop-cult status, with an estimated 29 million kiosk registries taking place each year. It appears weddings, birthdays, and showers are big business.

 

Kiosk software was developed as a gift registry program for furnishings and accessories retail Z Gallerie. Deployed to 47 stores, the gift registry program has been essential in driving additional sales. Also, the company has been able to take advantage of an ever-growing bridal/gift giving market by having the registry program in each of its 47 locations.

 

Locating & Mapping

What's the easiest way to get from Point A to Point B? In what isle is that blue widget located? One of the most exciting features to come out in kiosk technology this year is the ability to provide comprehensive location and directional information to customers. With the touch of a finger, and the help of a little geographical information system software, customers will soon be able to use kiosks to retrieve and print detailed information pertaining to routes or specific locations of the products they are seeking.

 

This kiosk producer recently developed a complete kiosk solution for the Southern New Hampshire Planning Commission. At the kiosk, users can find matches for daily commutes, receive information on routes and intra-city bus schedules, and gain travel insight useful in improving the flow of travel.

 

Design & Customization

More often, brand manufacturers and custom designers have discovered their customers want to select products developed around individual needs and preferences. Deciding the color of your new car or whether you want round or square hardware on your new dresser drawers is being made a whole lot easier with the intervention of self-service kiosks. These types of kiosks allow customers to create the ideal product with ease.

 

The BMW Virtual Sales Center kiosks, located in BMW dealerships throughout the country, allow customers to customize and even build their own automobile as well as learn about the technical and safety benefits of BMW automobiles. This compelling design and customization experience is on par with the BMW brand image.

 

Product Line Extension

More often than not, when a retailer does not stock a specific item or has run out of inventory, the customer gets directed to another location or, worse yet, the competitor's store. With the help of an interactive kiosk system though, adding thousands of products and the ability to place orders for those products right in your store is now possible. The product line extension kiosk has added a new dimension to the traditional shopping experience by providing an added source for thousands of products.

 

This company is using kiosks in physical retail stores to provide customers with the ability to search and order from more than 2,600 charm styles. Not only does the retailer not have to inventory the entire product line, but customers can also alleviate the pressure of choosing from a diverse product line by finding a product that is exactly what they're looking for.

 

Custom Made Informational Kiosk
client/employee information tool
and
internal/external networking systems 

Purchase/Lease Programs
-
you will collect 70% of the revenues, and receive complete control of the system(s).
From counter top models to floor models, each unit is custom designed and produced for your exact needs and specifications.  Now you can generate revenue by providing a service your customers will know and appreciate!
  • Internet Kiosks allow users access to the Internet and their personal email through a secured browser like Internet Explorer® or Netscape®.
  • Immediate cash flow.
    Profits paid monthly!
  • Numerous cross promotional and marketing opportunities
  • No computer experience required on your part.
    Complete local technical and accounting support!
  • Fully secured software prohibits users from gaining access to critical information on hard-drive, or the system settings.
  • Payment for usage can be set-up for credit cards, debit cards, cash, or credits purchased from your business.

A Commerce Department report, compiled August 2000, reveals that over half of the homes in the United States now have a computer as part of their furnishings. 41% of Americans have Internet access in their homes--a big increase from the 26.2% reported just a year ago. 
Over 79%
of those with Internet access use it to send and receive e-mail messages. Two years ago, a similar Commerce Department survey reported that just over 42% of homes had computers, and the two-year increase suggests that more Americans find the computer a necessity. 

 

From The Road Ahead, by Bill Gates:

"...In fact, Kiosks will replace not only pay phones but also banking machines, because they will offer their capabilities as well as all the other highway applications, from sending and receiving messages to scanning maps and buying tickets.  Access to Kiosks will be essential, and eventually available everywhere.

Here is a small list of National Internet Kiosk users -
JFK International Airport
Tulsa International Airport
The Pentagon
The United States Army
Chase Manhattan Bank
DynaCorp
Telephone Technologies Inc
Burger King Restaurants
Subway Shops
Double Tree Hotels
Holiday Inn Hotels
Ramada Inn Hotels
Marriott Hotels
Hilton Hotels
Alamo Rent-A-Car



To learn how you can take advantage of the Internet Kiosk, just call or email us today!

 

1-417-576-3147
 


 

 
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